Shipping policy

Shipping Policy

At Essen Covers, we’re committed to timely and secure delivery of your order.

Order Processing:

  • All orders are processed within 1–2 business days.
  • You’ll receive an order confirmation via email and tracking details once shipped.

Cash on Delivery (COD) Orders:

  • All COD orders are manually confirmed via WhatsApp or phone call. Unconfirmed orders will not be shipped.

Delivery Timeline:

  • Standard delivery within India: 3–7 business days.
  • Note: We do not offer international shipping at this time.

Prepaid Orders & Failed Delivery Attempts:

  • For prepaid orders, our courier partners will make 3 delivery attempts.

  • If undelivered, the order will be marked as Return to Origin (RTO).

    • In such cases, reverse delivery charges will be deducted from any eligible refund.

  • If you’d like the order re-shipped after RTO, we’ll do it once more for Additional Rs50 shipping charge — this will be the final attempt